The Labor Management and Warehouse Analytics Platform Built For Third Party Logistics (3PLs)
Stop losing revenue to untracked kitting and VAS. Takt is the labor management system built for single and multi-client facilites to automate CPU tracking, optimize indirect labor, and lower your cost to serve. Get measurable results in weeks, not months.
"With Takt we improved our labor effectiveness by 15-20% during peak season despite doing 30% more volume compared to the pervious year. The data and insights are exactly what we need to take action and improve our shift efficiencies."
How Takt Delivers Competitive Advantage
Protect & Grow Margins
Identify the specific tasks eroding margin and expose performance drift while it is still controllable. Give floor supervisors real-time visibility to intervene during the shift, before cost and service impacts are locked in.
Contractual Compliance
Measure execution against customer-specific SLAs in real time, not after the fact. Ensure contractual commitments are met without over-servicing low-margin accounts or introducing manual reporting overhead.
Capture Untracked Indirect Labor
Make indirect work visible as it happens, not estimated later. Capture every minute of value-added services so kitting, VAS, and indirect labor are optimized operationally and accurately reflected in customer billing.
Go Live with Takt in 30 Days
Stand up customer-specific visibility quickly without long configuration cycles or heavy IT lift. Connect existing WMS and warehouse systems to gain usable execution insight in weeks, enabling faster control across customers, sites, and workflows.
"This modern tool improves operational costs, provides better visibility into process and people performance, and identifies areas of waste to drive continuous improvement initiatives."
How 3PL Leaders Operate Differently with Takt
When Takt is in place, execution visibility becomes an operating capability rather than a reporting function. The impact shows up during the shift, in how teams respond to change and protect margins as conditions evolve.
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Performance drift is addressed immediately: Supervisors see productivity degradation as it begins and correct it during the shift, instead of uncovering it later through reports or reconciliations.
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Indirect work is treated as part of execution, not an afterthought: VAS, kitting, and indirect labor are captured as work happens, allowing teams to manage cost and customer billing without manual reconstruction.
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Labor is actively orchestrated across customers: Supervisors rebalance labor in response to volume shifts, service risk, and workflow changes as they occur, rather than relying on static plans or end-of-day adjustments.
SITUATION
nGROUP supports North America’s largest retail, manufacturing, and distribution teams, helping them optimize supply chain cost & performance.
SOLUTION
nGROUP empowered their world-class 3PL team with Takt to analyze performance, engage employees, and improve processes in real-time.
IMPACT
Takt helped deliver $2.5mm in savings, 20% increase in UPH, and delivered 112% of their target quantity.
SITUATION
ODW Logistics supports complex, multi-facility warehouse operations for a diverse customer base, where performance must be maintained at scale.
SOLUTION
ODW partnered with Takt to gain real-time labor insights and streamline workflows across its warehouse operations.
IMPACT
With Takt, ODW increased productivity by 29% and employee retention by 39%.
Automating Labor Allocation Across Multi-Client Operations
3PL operations rely on labor cross-clocking between customers throughout the day, making accurate allocation across accounts essential. Takt enables true multi-client labor tracking through allocated time, automatically assigning time, productivity, and cost to the correct customer and workflow as work happens. Labor is captured without manual clocking or disruption on the floor, giving leaders reliable visibility into performance and cost across customers while keeping execution moving.


Data-Backed Cost-to-Serve and Billable Hours Visibility
Clear cost-to-serve visibility depends on accurately understanding how labor is applied across customers and services. Margin erosion in 3PLs is often driven by indirect work and value-added services that are never fully captured or billed. Industry data shows more than 30 percent of indirect labor typically goes untracked. Takt makes indirect labor, kitting, and VAS visible by customer and work type through its Virtual Kiosk, enabling accurate 3PL cost-to-serve analysis and defensible billable hours reporting. Today, customers use Takt to capture over 50,000 indirect and VAS tasks per week, representing 3+ million labor hours and $72 million in tracked labor spend in 2025.
Improving Warehouse Utilization Through Real-Time Labor Orchestration
Effective labor utilization depends on the ability to continuously rebalance resources as conditions change. Takt supports active labor orchestration across customers and workflows by giving supervisors ongoing visibility into execution throughout the shift. This enables more precise allocation of labor and faster response to variability, with customers reporting approximately 10 percent improvements in warehouse utilization that translate directly into margin gains.


Scaling Operational Control with TaktAI-Powered Intelligence
Maintaining control at scale requires focused attention, not more dashboards. TaktAI monitors execution continuously and surfaces emerging issues through prioritized email notifications, directing teams to the actions that matter most. This capability is used during daily operations, with 25,000+ TaktAI-powered emails sent weekly. Around 30 percent of operational observations generated with TaktAI assistance, helping teams maintain operational control without adding overhead.
Accelerate 3PL Client Onboarding and Visibility
3PL environments evolve quickly as new customers and service requirements are introduced. Takt delivers usable execution visibility in weeks rather than months, without heavy engineered labor standards or long configuration cycles. By connecting directly to existing WMS and warehouse systems, teams can onboard customers faster and adapt as operations change, maintaining control without repeated reimplementation.
