CASE STUDY

Takt Helps CarParts.com Increase Labor Productivity and Accelerate Past The Competition

CarParts.com implemented the Takt Labor Management System (LMS) across their world-class distribution network in less than 4 months to lower their operational costs while achieving market-leading growth, customer satisfaction, and employee retention.

Takt's ability to help CarParts.com operations teams visualize labor performance in real time, identify and take action on key opportunities, and improve employee coaching & engagement helped power their strongest year ever.

Overview

CarParts.com, the go-to eCommerce platform for auto care and maintenance needs, needed a better solution to tracking and improving their operational performance across the network while maintaining their record-breaking growth.

After evaluating many tools, including home-grown & existing WMS- solutions, the CarParts team decided to partner with Takt.

Takt allows every member of the CarParts team -- from Executive to Associate -- keep their finger on the pulse of the operation, understand and make adjustments in real-time, and ultimately leverage data to drive improvement.

Unparalleled insight into the operation

Takt delivers real-time visibility into every facility transaction, including interactive dashboards for facility, shift, and employee productivity.

Seamless employee engagement

Takts allows supervisors and team leads to understand employee proficiencies, preferences, and progress to identify and incentivizing high performers.

Identify and eliminate waste

Takt enables CarParts to review and forecast work content to better plan shifts and staffing, as well as uncover factors that contribute to waste, including Time Off Task, and Downtime.

Korber HighJump Warehouse Management System (WMS)

Takt worked with CarParts.com IT to schedule regular data pushes over SFTP from their existing Korber HighJump Warehouse Management System (WMS).

ADP Time Clock

Takt worked with CarParts.com HR and ADP to send regular time clock punches over SFTP from ADP to Takt.

Automation Integration

Takt helped measure the effectiveness of their automation investments by integrating with 6 River Systems Chucks.

3PL Integration

Takt and CarParts.com worked with existing 3PL partners to integrate their data so that CarParts.com had a consistent view across their entire business.